- Automated system to perform scheduled divert of phone line to specified employee.
- Typically used by specialized services such as a medical practise to redirect after hours calls to a specific on-call person.
- Schedules can be set and changed via
- Admin module
- IVR (interactive voice response ) by dialing in on admin telephone line
- Online web interface
- Modules: Divert Service. Admin module. IVR. Logging and reporting via SQLServer. Web interface
- Interfaces: Modem1 for divert/undivert setup. Modem2 for IVR and admin management